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FAQs

Why to hire a professional web design company to design my website?

Website is a new sales channel to your business which works round the clock. It is the image that is presented to the Internet world. It brings more number of customers and turns them to potential ones. By hiring Business Fitness Consulting you can peacefully focus on your core business by leaving the strategy to the experts.

Why should I hire a professional copywriter to write contents for my website?

We strongly suggest enlisting the talents of a professional. As your website is your 24*7 salesperson to the whole world, the one which comprises properly written contents will enable easy reaching to customers on personal level and shows the best solution to problems. A professional copywriter understands the best way to blend emotion, style of communication of target audience along with the details and facts about business in a harmonic flow.

What software does BUSINESS FITNESS CONSULTING use to design, test and deploy websites?

For Web design, we use Macromedia Dreamweaver as it generates very clean HTML code that meets W3C validation standards. Additionally, we also use several in-house developed software. For Web graphics, we use Adobe Photoshop, Macromedia Fireworks and Macromedia Flash.

How long does it take to design a website for my business?

It varies from website to website on the basis of requirement. In the initial consultation, we will provide you the timeline estimates for the project. If you have the content for your site written in an electronic format before the design process begins, it will help in completing the project quickly.

Once you complete website design, who owns the Website?

Once the final payment is received, you will receive 100% ownership of your Website. We will make all the files including PSD files available for you for download. If your website is large and file sizes are very large, we will mail you a CD with all the files.

When I place my website design order, who will I be working with?

Customer service representative, project manager along with account executive will be in contact with you all the time.

What kind of guarantee do you offer on my web design order?

We completely guarantee our design work. We also offer revisions based on your feedback. If you are not satisfied even after revisions and wish to discontinue work, we will refund 100% of your deposit.

Once the website is complete, can I update it myself?

Yes, you own the website and you can make changes at any time if you wish. You need to have a licensed copy of Web design software and know how to transfer files to and from your live website. As we designed you website, it would be easy for us to do changes. We also offer some good online tools to help you with content and picture changes on your website.

What is your payment policy and what type of payments do you accept?

We request 100% of your estimated total as a deposit prior to beginning work. We accept cheque, online transfer to our bank account and all popular credit cards including Visa, Mastercard, Discover, American Express through Google Checkout and PayPal as well.

Website content - what do I put on my website?

"What" would depend on the goals of your website. We will discuss with you in detail about this and guide you at the time of signing up for services.

What is a page layout?

Page layout is the geometry of a page. It will help us to define how many regions will appear and how they are visually organized.

What about payment gateway and shipping integration on eCommerce websites?

We can integrate the most common payment gateways (PayPal, Google Checkout) on our eCommerce websites, however you might have a specific request. We are open to discuss with you and help you during the integration process. It may impact the amount of time.

What can be done to assure that my site is optimized for the user?

As a rule your home page should not take longer than 8 seconds to open. All the web pages developed by us are optimized to load quickly. We move all common code, all unused HTML tags, white space so that page size gets reduced and loads quickly. We optimize all graphics to have best quality at the lowest possible size to load quickly. We also use server compression that decreases download time.

What if I change my mind and want to add or change design or features of my website?

Websites are very flexible. Your website can change any time you want. You can change anything from the text content to the overall design, or add new feature to your existing website any time you choose. Keep your visitors interested!

What is the difference between a "static" and "dynamic" website?

A static website is one that is written in HTML only. Each page is a separate document and there is no database that it draws on. The only way to edit the site is to go into each page and edit the HTML.

A dynamic website is written using more complex code and can do a lot more. eCommerce websites, news websites are some examples of dynamic websites. Dynamic websites can reduce ongoing maintenance costs if you do not want to change things yourself with a web page editor or with the HTML. They usually cost more to develop.

Another benefit of dynamic websites is that they allow you to change only the content of the website and not the design. They have other benefits when websites start to get very large, as they make data management much more efficient and your website more expandable.

What will you need from me to design my website?

In order to design and format your Website, we need you to provide us Logo, content, photos, meta-descriptive texts and keywords. Items such as Power Point presentations, video files, articles, soft copy of forms for downloading are optional and can be incorporated if you have them.

I already have a website, but I want a new design. Can you help?

Absolutely! We will study your current website, analyze it, discuss your goals, and redesign your website.

Do I have to host with you?

No, hosting is not required in our case. We recommend the clients to host with us because we have standardized our servers to handle all services that are required for project operation. We will work with you on any scenario.

Can I have a "Splash Page" or "Entry Page" before the home page?

If you want to have it, O.K.! But we strongly discourage these pages. They’re both outdated and redundant. It is far better to have a Flash header or a Flash intro incorporated in the home page. One more reason not to have them is because of search engines. By having Splash or Entry page, basically you are pushing every single page on the website one level deep for absolutely no valid business reason.

What is Ajax?

Ajax is a group of inter-related web development techniques used for creating interactive web applications. A primary characteristic is the increased responsiveness and interactiveness of web pages achieved by exchanging small amounts of data with the server "behind the scenes" so that the entire web page does not have to be reloaded each time the user performs an action.

Once my website is live, what I have to do to maintain it?

The site needs to be marketed on an ongoing basis. Fresh information also needs to be put into the site to keep it up-to-date and interesting. If you sign-up for the maintenance contract, we will update the website as and when it is needed and content is provided by you.

You also need to monitor the website traffic, analyse the keywords that are being used to reach your website. You need to monitor any emails or requests as soon as possible. Early replies get good image about your business.

Ongoing Costs

Website hosting, email hosting and the domain registration renewals are the minimum annual costs for any website. If it is an e-commerce website which accepts data via secured forms, you need to renew the SSL certificate on yearly basis. Ongoing costs depend on exactly how you wish to use your website.

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